How to fix connection issues when using myQNAPcloud Link?

Last modified date: 2024-02-06

Applicable Products

All QNAP mobile apps that support myQNAPcloud Link

Recommendation

To ensure ongoing compatibility and optimal performance, it is necessary to update your myQNAPcloud Link to 2.4.51 (or above) and update all your QNAP mobile applications to their latest versions.

Update myQNAPcloud Link
- Go to the App Center, locate myQNAPcloud Link, and then click Update.
- Or you can download the latest version of myQNAPcloud Link and then manually install the package in the App Center.
Update QNAP mobile applications
- Update your QNAP mobile applications to their latest versions in the Apple App Store or Google Play Store.

We strongly recommend performing these updates as soon as possible to avoid any service interruptions. If you encounter any issues, please contact QNAP Customer Service.

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