Why do my login attempts fail when accessing my NAS from Windows?
Last modified date:
2024-05-29
Applicable Products
QTS
Solution
If your NAS is operating normally and you have used correct credentials, this issue may be caused by incorrect permissions on the NAS shared folder. Review permission settings for user accounts to ensure they are allowed to access the folder.
Further Reading
- Why do Windows and QTS display error messages about login failures whenever I access NAS shared folders from Windows via SMB?
- Why do deleted user accounts still have the permission to access folders and why are the name of these accounts shown as a number?
- I created a domain user on a Windows 2003 domain controller. I then added the user to a domain group which has permission to access the NAS. Why can’t the user access the NAS using SMB?