Qfile auto upload fails (wrong user name or password, password verification failure)

Last modified date: 2024-03-19

Applicable Products

Qfile

Solution

When Qfile auto upload fails and it prompts “wrong user name or password, password verification failure” error message,

you can try the following two methods to solve it.

1.Slide out the left panel > Change NAS > check whether there's any other identical NAS. If yes, try to login that NAS and then try performing auto upload function again. Just like the example below, 3 identical NAS are in the list but with different account settings. Using incorrect account to login could fail the auto upload.

2. Slide out the left panel > Auto Upload Settings > Delete File Upload Settings to delete the original settings and re-create a new one.

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