FAQ

Why is my subscription license auto renewal? How to disable it?

Last modified date: 2022-03-30

Applied license products:

All subscription license products of Software Store (https://software.qnap.com/)

Applied firmware:

All QVR and QTS

Scenarios:

I bought a subscription license and found it is auto renewal on my NAS every month. I already deactivated the license but the renewal still auto continues, how to disable it?

Solution:

The renewal setting for all subscription products default is enabled. If you need to cancel the subscriptions, please manage it from the "My Subscriptions" page of the Software Store.

Was this article helpful?

Yes. No.

33% of people think it helps.

Please tell us how this article can be improved:

The article is missing important information
The article's solutions do not work
The article is too complicated
The article contains incorrect information
The article is out-of-date

If you want to provide additional feedback, please include it below.

If you want to provide additional feedback, please include it below.