QNAP, Inc. - Network Attached Storage (NAS)

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Why can’t I use the Windows 7 File Recovery tool to back up the Windows OS to the NAS?

Applied Models:

Answer:

To use the Windows 7 File Recovery tool in Windows 7, Windows 8, Windows server 2008 (R2), or Windows server 2012 (R2), please change the SMB version to 2.0. Please follow the steps below:

  1. Log into the NAS and go to “Control Panel” > “Network Services” > “Win/Mac/NFS” > “Microsoft Networking” > “Advanced Options”.
  2. Select “SMB 2.0” from the Highest SMB version drop-down list.
  3. Click “Apply”.
 
Release date: 2014-01-02
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