FAQ

Why can't I connect an existing folder to Qsync Pro on iOS?

Last modified date: 2023-09-20

Applicable Products

Qsync Pro iOS

Limitation

Due to limitations on all iOS apps, Qsync Pro can only access data within a specific directory. Paired folders can only exist within this parent directory and can't sync data from directories associated with other applications. This means that you must create a new directory when you configure a paired folder on your device. Additionally, deleting the paired folder from Qsync Pro also removes the data from your iOS device.

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