What should I do if I delete files from my PC/Mac but can't find the deleted files in bin?

Last modified date: 2022-06-24

Applicable Products:

Network Recycle Bin

If you can't find the files in @Recycle folder after deleting them in Windows File Explorer or macOS Finder, follow the procedures below to check if Network Recycle Bin is correctly enabled.

Login QTS as an administrator
Open Control Panel
1. Find Network & File services > Network Recycle Bin
  - Tick on Enable Network Recycle Bin
2. Find Privilege > Shared Folders
  - Locate the Shared Folder in question and click on Edit Property
    - Tick on Enable Network Recycle Bin

Note: Empty folder and zero-size file will be deleted directly without moving to Network Recycle Bin.

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