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QNAP Product Reliability Statement

Taipei, Taiwan, September 18, 2019 - QNAP® Systems, Inc. (QNAP), a leading computing, networking and storage solution innovator, today issued a statement in response to recent media coverage that specific central processing units (CPUs) that certain QNAP NAS use have a shorter-than-expected service life. QNAP clarifies that all QNAP products are designed and manufactured according to all specifications and recommendations given by the CPU manufacturer. QNAP product reliability remains unaffected as they meet all quality goals set by both QNAP and the CPU manufacturer. QNAP will continue monitoring for abnormal error rates and work with the CPU manufacturer to ensure a reliable QNAP product user experience.

About QNAP

QNAP delivers integrated technology solutions through software innovation, hardware craftsmanship, and in-house manufacturing. With strengths in storage, networking, and smart video surveillance, QNAP also integrates cloud services to enhance data safety, intelligence, and workflow efficiency. We envision the NAS as a core platform unifying high availability, cybersecurity, edge AI, IT/OT resilience, and cloud management—empowering organizations across industries to stay competitive in a rapidly evolving digital world.

Media inquiries

marketing@qnap.com

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