What sequence should I follow when updating firmware on TS-231+/TS-431+?

Last modified date: 2024-07-15

Applicable Products

TS-231+, TS-431+

Scenario

My TS-X31+ series NAS has an old firmware version and needs to perform update, but the update failed with error code FW004.

Solution

The TS-X31+ series NAS needs to be updated in the following sequence:
QTS 4.2.0_20160311 > QTS 4.2.6_20170531 > QTS 4.3.6_20190919 > latest QTS version.

1. Use the following links to download the firmware images:

QTS 4.2.0_20160311
QTS 4.2.6_20170531
QTS 4.3.6_20190919
Download the latest version from the Download Center.

2. Perform the firmware update manually by following the steps here.

Was this article helpful?

Yes. No.

100% of people think it helps.

Please tell us how this article can be improved:

The article is missing important information
The article's solutions do not work
The article is too complicated
The article contains incorrect information
The article is out-of-date

If you want to provide additional feedback, please include it below.

If you want to provide additional feedback, please include it below.