How do I manually update the firmware of a managed switch?


Last modified date: 2023-10-11

Applicable Products

  • QSW-M2106-4C
  • QSW-M2106-4S
  • QSW-M2106PR-2S2T
  • QSW-M2106R-2S2T
  • QSW-M408-4C
  • QSW-M408-2C
  • QSW-M408S
  • QSW-M1208-8C
  • QSW-M1204-4C
  • QSW-M804-4C
  • QSW-M5216-1T
  • QSW-IM1200-8C
  • QSW-M2108-2C
  • QSW-M2108-2S
  • QSW-M2108R-2C
  • QSW-M2116P-2T2S

Procedure

Warning
  • To prevent data loss, QNAP recommends backing up all data on your device before updating the firmware.
  • Do not power off your device during the firmware update process.
Important
The update may require several minutes or longer, depending on your hardware configuration and network connection.
  1. Download the device firmware.
    1. Go to http://www.qnap.com/download.
    2. Select the product type.
    3. Select your device model.
    4. Read the release notes and confirm the following:
      • The device model matches the firmware version.
      • Updating the firmware is necessary.
      • Check for any additional firmware update setup instructions.
  2. Ensure that the product model and firmware are correct.
  3. Select the download server based on your location.
  4. Download the firmware package.
  5. Click Browse.
  6. Select a folder.
  7. Save the downloaded firmware package.
  8. Extract the firmware image file.
  9. Log in to QSS.
  10. Go to System > Firmware Update > Firmware Update.
  11. Click Browse and then select the extracted firmware image file.
  12. Click Update System.
  13. Click Update.

The device is restarted immediately.


Further Reading

For more information on firmware requirements and updates, download the QSW managed switch user guide from QNAP Download Center.

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