QNAP Newsroom

Taipei, Taiwan, ngày 31 tháng Bảy năm 2020 - QNAP® Systems, Inc. (QNAP) today issued a statement in response to recent reports (link 1 2) and media coverage indicating that the QSnatch malware is targeting QNAP NAS and attempting to obtain access. QNAP has updated its Malware Remover application for the QTS operating system on November 1, 2019 to detect and remove the malware from QNAP NAS and has also released an updated security advisory on November 2, 2019 to address the issue. Subsequently, QNAP has taken multiple actions (summarized as follows) to assist our users in defending data security:

QNAP reaffirms that at this moment no malware variants are detected, and the number of affected devices shows no sign of another incident. Certain media reports claiming that the affected device count has increased from 7,000 to 62,000 since October 2019 are inaccurate due to a misinterpretation of reports from different authorities.

Users are urged to install the latest version of the Malware Remover app from the QTS App Center or by manual downloading from the QNAP website. QNAP also recommends a series of actions for enhancing QNAP NAS security. They’re also detailed in the security advisory.