“title message code” appears when I try to log into my NAS using my QID in Qsync Client Windows. How do I resolve this issue?

Release date: 2022-07-25

Applicable Products:

Qsync Client Windows

The “Login to myQNAPcloud” functionality currently uses an embedded Internet Explorer browser, and security settings within Windows Server 2019 and Windows Server 2022 can block this functionality. You must temporarily change the security settings of Internet Explorer Enhanced Security Configuration (ESC) to log in to the NAS. Once logged in, you can revert to your previous security settings.

Open Server Manager.
Select Local Server.
Click IE Enhanced Security Configuration.
Select Off for the desired users.
Click OK.
Restart the Qsync Client.
Connect “Via QID”.
The “Login to myQNAPcloud” window appears. You can now log in.

After you have logged in, you can return to IE Enhanced Security Configuration and revert your settings to On.

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