What should I do if Time Machine couldn't backup over SMB?

Release date: 2022-06-24

Applicable Products:

Time Machine

If you find that Time Machine couldn't be backup by SMB, follow the procedures

Login QTS as administrator, open Cotrol Panel
- Make sure the NAS is running QTS 4.3.5 or later version
- Find Network & File Services > Microsoft Networking
  1. Tick on Enable file service for Microsoft networking and apply the setting.
  2. Click on Advance Options
    - Find Highest SMB version and select SMB 3.0 or later version and apply the setting.
- Find Privilege > Shared Folders and Locate Shared Folder you want to use Time Machine Backup.
  1. Click on Edit Property
    - Tick on Set the folder as Time Machine backup Folder(macOS) and press OK.
  2. Click on Edit Shared Folder Permission
    - Give read/write permission to the user who could do Time Machine Backup.
In MacOS,
- Open Finder, choose Go > Connect to Server
  1. Insert smb://YOUR_NAS_IP/ and Click Connect.
  1. Select your Time Machine backup Folder and press OK.
  1. Input username/password to mount the folder and keep the folder mounted
- Open Time Machine
  1. Click on Select Backup Disk..
  2. Slelect Time Machine backup Folder and press Use Disk

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