The NAS does not restore the Internet connection after my router has rebooted. The action that resolves the issue is to reboot the NAS every time I reboot the router. Is there anything wrong in my NAS settings?

Release date: 2022-06-24

Applied model: All

Applied firmware :All

Answer: Currently we found one option “Enable WAN down browser redirect notice” in Asus router would cause this strange behavior as this option seems to redirect the outgoing traffic. If you are using an Asus router, please disable it and check if the issue still persists. Otherwise,please raise a ticket in our service portal,we are glad to help.

The screenshot from Asus RT-AC88U.

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