AgeLocker Ransomware

Summary

The AgeLocker Ransomware has been reported to target QNAP NAS, Linux, and macOS devices. This new ransomware attempts to encrypt the files of victims by using the “Age” encryption tool. QNAP Product Security Incident Response Team (PSIRT) has found evidence that the ransomware may attack earlier versions of Photo Station. We are thoroughly investigating the case and will release more information as soon as possible.

Recommendation

To secure your device and to protect your data from malicious ransomware attacks and unauthorized access, we strongly recommend updating QTS and all installed applications to their latest versions to benefit from vulnerability fixes. You can check the product support status to see the latest updates available to your NAS model.

Installing the QTS Update

1. Log on to QTS as administrator.
2. Go to Control Panel > System > Firmware Update.
3. Under Live Update, click Check for Update.
   QTS downloads and installs the latest available update.

Tip: You can also download the update from the QNAP website. Go to Support > Download Center and then perform a manual update for your specific device.

Updating All Installed Applications

1. Log on to QTS as administrator.
2. Go to App Center.
3. Select My Apps. 
4. Beside Install Updates, click All.
   A confirmation message appears.
5. Click OK.
   QTS updates all your installed applications to their latest versions.