Product Support Status :: QNAP

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QNAP Product Support Status

QNAP provides you with all the support and services you need to ensure that each of our products runs efficiently throughout every stage of its life cycle—from the time it’s purchased until its end-of-life. Whether it’s hardware replacements or updates for your operating system (OS) or NAS applications, QNAP has you covered. See what’s available for your model.

Model Hardware Repair or Replacement OS and Firmware Updates and Maintenance Technical Support and Security Updates
TDS-16489U Full Full Active
TES-3085U Full Full Active
TES-1885U Full Full Active
TVS-EC2480U-SAS-RP R2 Full Full Active
TVS-EC1680U-SAS-RP R2 Full Full Active
TVS-EC1580MU-SAS-RP R2 Full Full Active
TVS-EC1280U-SAS-RP R2 Full Full Active
TS-EC2480U R2 Full Full Active
TS-EC1680U R2 Full Full Active
TS-EC1280U R2 Full Full Active
TS-EC880U R2 Full Full Active
TVS-EC2480U-SAS-RP Full Full Active
TVS-EC1680U-SAS-RP Full Full Active
TVS-EC1580MU-SAS-RP Full Full Active
TVS-EC1280U-SAS-RP Full Full Active
TS-EC2480U Full Full Active
TS-EC1680U Full Full Active
TS-EC1280U Full Full Active
TS-EC880U Full Full Active
TS-EC1679U-SAS-RP Limited 2018-03 (QTS 4.3.4) 2020-12
TS-EC1279U-SAS-RP Limited 2018-03 (QTS 4.3.4) 2020-12
SS-EC2479U-SAS-RP Limited 2019-03 2022-03
SS-EC1879U-SAS-RP Limited 2019-03 2022-03
SS-EC1279U-SAS-RP Limited 2019-03 2022-03
TS-EC1679U-RP Limited 2018-03 (QTS 4.3.4) 2020-12
TS-EC1279U-RP Limited 2018-03 (QTS 4.3.4) 2020-12
TS-EC879U-RP Limited 2018-03 (QTS 4.3.4) 2020-12
TS-1679U-RP Limited 2018-03 (QTS 4.3.4) 2020-12
TS-1279U-RP Limited 2018-03 (QTS 4.3.4) 2020-12
TS-879U-RP Limited 2018-03 (QTS 4.3.4) 2020-12
TVS-1582TU Full Full Active
TS-1673U-RP Full Full Active
TS-1673U Full Full Active
TS-1273U-RP Full Full Active
TS-1273U Full Full Active
TS-873U-RP Full Full Active
TS-873U Full Full Active
TVS-1271U-RP Full Full Active
TVS-871U-RP Full Full Active
TVS-471U-RP Full Full Active
TVS-471U Full Full Active
TS-1263U-RP Full Full Active
TS-1263U Full Full Active
TS-863U-RP Full Full Active
TS-863U Full Full Active
TS-463U-RP Full Full Active
TS-463U Full Full Active
TS-1253BU-RP Full Full Active
TS-1253BU Full Full Active
TS-853BU-RP Full Full Active
TS-853BU Full Full Active
TS-453BU-RP Full Full Active
TS-453BU Full Full Active
TS-1253U-RP Full Full Active
TS-1253U Full Full Active
TS-853U-RP Full Full Active
TS-853U Full Full Active
TS-453U-RP Full Full Active
TS-453U Full Full Active
TS-451U Full Full Active
TS-1231XU-RP Full Full Active
TS-1231XU Full Full Active
TS-831XU-RP Full Full Active
TS-831XU Full Full Active
TS-431XU-RP Full Full Active
TS-431XU Full Full Active
TS-431XeU Full Full Active
TS-431U Full Full Active
TS-1270U-RP Full 2018-03 (QTS 4.3.4) 2020-12
TS-870U-RP Full 2018-03 (QTS 4.3.4) 2020-12
TS-470U-RP Full 2018-03 (QTS 4.3.4) 2020-12
TS-470U-SP Full 2018-03 (QTS 4.3.4) 2020-12
TS-1269U-RP Full 2018-03 (QTS 4.3.4) 2020-12
TS-869U-RP Full 2018-03 (QTS 4.3.4) 2020-12
TS-469U-RP Full 2018-03 (QTS 4.3.4) 2020-12
TS-469U-SP Full 2018-03 (QTS 4.3.4) 2020-12
TS-421U Full 2017-12 (QTS 4.3.3) 2020-12
TS-420U Full 2017-12 (QTS 4.3.3) 2020-12
TS-412U Full 2017-12 (QTS 4.3.3) 2020-12
TS-859U-RP+ Limited 2017-12 (QTS 4.2) 2020-12
TS-859U-RP Limited 2017-12 (QTS 4.2) 2020-12
TS-459U-RP+/SP+ Limited 2017-12 (QTS 4.2) 2020-12
TS-459U-RP/SP Limited 2017-12 (QTS 4.2) 2020-12
TS-439U-RP/ SP Limited 2017-12 (QTS 4.2) 2020-12
TS-419U II Full 2017-12 (QTS 4.3.3) 2020-12
TS-419U+ Limited 2017-12 (QTS 4.3.3) 2020-12
TS-419U Limited 2017-12 (QTS 4.3.3) 2020-12
TS-410U Limited 2017-12 (QTS 4.2) 2020-12
TS-809U-RP Limited 2017-12 (QTS 4.2) 2020-12
TS-409U Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-1685 Full Full Active
TVS-EC1080+ Full 2019-06 2022-06
TVS-EC1080 Full 2019-06 2022-06
TVS-EC880 Full 2019-06 2022-06
TS-EC1080 Pro Full 2019-06 2022-06
TS-EC880 Pro Full 2019-06 2022-06
TS-1079 Pro Limited 2018-03 (QTS 4.3.4) 2020-12
TS-879 Pro Limited 2018-03 (QTS 4.3.4) 2020-12
TVS-1282T3 Full Full Active
TVS-882BRT3 Full Full Active
TVS-882BR Full Full Active
TVS-1282T Full Full Active
TVS-882T Full Full Active
TVS-682T Full Full Active
TVS-1282 Full Full Active
TVS-882 Full Full Active
TVS-682 Full Full Active
TVS-882ST3 Full Full Active
TVS-882ST2 Full Full Active
TS-1277 Full Full Active
TS-877  Full Full Active
TS-677 Full Full Active
TVS-871T Full Full Active
TVS-871 Full Full Active
TVS-671 Full Full Active
TVS-471 Full Full Active
TVS-873 Full Full Active
TVS-673 Full Full Active
TVS-473 Full Full Active
TVS-863+ Full Full Active
TVS-863 Full Full Active
TVS-663 Full Full Active
TS-563 Full Full Active
TVS-463 Full Full Active
TS-453BT3 Full Full Active
TS-453Bmini Full Full Active
TS-653B Full Full Active
TS-453B Full Full Active
TS-253B Full Full Active
TS-853A Full Full Active
TS-653A Full Full Active
TS-453A Full Full Active
TS-253A Full Full Active
TBS-453A Full Full Active
TS-853 Pro Full 2019-06 2022-06
TS-653 Pro Full 2019-06 2022-06
TS-453 Pro Full 2019-06 2022-06
TS-253 Pro Full 2019-06 2022-06
TS-853S Pro (formerly the SS-853 Pro) Full 2019-06 2022-06
TS-453S Pro (formerly the SS-453 Pro) Full 2019-06 2022-06
TS-453mini Full 2019-06 2022-06
TS-451+ Full Full Active
TS-251+ Full Full Active
TS-451A Full Full Active
TS-251A Full Full Active
TS-851 Full Full Active
TS-651 Full Full Active
TS-451 Full Full Active
TS-251 Full Full Active
TS-451S Full Full Active
TS-251C Full Full Active
TS-1635 Full Full Active
TS-831X Full Full Active
TS-531X Full Full Active
TS-431X2 Full Full Active
TS-431X Full Full Active
TS-431P2 Full Full Active
TS-231P2 Full Full Active
TS-531P Full 2019-02 2022-02
TS-431P Full Full Active
TS-231P Full Full Active
TS-131P Full Full Active
TS-431+ Full 2019-02 2022-02
TS-231+ Full 2019-02 2022-02
TS-431 Full 2019-02 2022-02
TS-231 Full 2019-02 2022-02
TS-131 Full 2019-02 2022-02
TS-228 Full Full Active
TS-128 Full Full Active
TAS-268 Full 2018-12 (QTS 4.3.2) 2021-12
TAS-168 Full 2018-12 (QTS 4.3.2) 2021-12
TS-420-D Full 2017-12 (QTS 4.3.3) 2020-12
TS-112P Full 2019-10 (QTS 4.3.3) 2022-10
IS-453S Full 2019-06 2022-06
HS-251+ Full Full Active
HS-251 Full Full Active
HS-210 Full 2017-12 (QTS 4.3.3) 2020-12
HS-210-Onkyo Full 2017-12 (QTS 4.3.3) 2020-12
HS-210-D Full 2017-12 (QTS 4.3.3) 2020-12
TVS-870 Full 2018-03 (QTS 4.3.4) 2020-12
TVS-670 Full 2018-03 (QTS 4.3.4) 2020-12
TVS-470 Full 2018-03 (QTS 4.3.4) 2020-12
TS-870 Pro Full 2018-03 (QTS 4.3.4) 2020-12
TS-670 Pro Full 2018-03 (QTS 4.3.4) 2020-12
TS-470 Pro Full 2018-03 (QTS 4.3.4) 2020-12
TS-870 Full 2018-03 (QTS 4.3.4) 2020-12
TS-670 Full 2018-03 (QTS 4.3.4) 2020-12
TS-470 Full 2018-03 (QTS 4.3.4) 2020-12
TS-869 Pro Full 2018-03 (QTS 4.3.4) 2020-12
TS-669 Pro Full 2018-03 (QTS 4.3.4) 2020-12
TS-569 Pro Full 2018-03 (QTS 4.3.4) 2020-12
TS-469 Pro Full 2018-03 (QTS 4.3.4) 2020-12
TS-269 Pro Full 2018-03 (QTS 4.3.4) 2020-12
TS-269H Full 2017-12 (QTS 4.2) 2020-12
TS-869L Full 2018-03 (QTS 4.3.4) 2020-12
TS-669L Full 2018-03 (QTS 4.3.4) 2020-12
TS-569L Full 2018-03 (QTS 4.3.4) 2020-12
TS-469L Full 2018-03 (QTS 4.3.4) 2020-12
TS-269L Full 2018-03 (QTS 4.3.4) 2020-12
IS-400 Pro Full 2018-03 (QTS 4.3.4) 2020-12
TS-421 Full 2017-12 (QTS 4.3.3) 2020-12
TS-221 Full 2017-12 (QTS 4.3.3) 2020-12
TS-121 Full 2017-12 (QTS 4.3.3) 2020-12
TS-420 Full 2017-12 (QTS 4.3.3) 2020-12
TS-220 Full 2017-12 (QTS 4.3.3) 2020-12
TS-120 Full 2017-12 (QTS 4.3.3) 2020-12
TS-419P II Full 2017-12 (QTS 4.3.3) 2020-12
TS-219P II Full 2017-12 (QTS 4.3.3) 2020-12
TS-119P II Full 2017-12 (QTS 4.3.3) 2020-12
TS-212-E Full 2017-12 (QTS 4.3.3) 2020-12
TS-212P Full 2017-12 (QTS 4.3.3) 2022-10
TS-412 Full 2017-12 (QTS 4.3.3) 2020-12
TS-212 Full 2017-12 (QTS 4.3.3) 2020-12
TS-112 Full 2017-12 (QTS 4.3.3) 2020-12
TS-659 Pro II Full 2017-12 (QTS 4.2) 2020-12
TS-559 Pro II Full 2017-12 (QTS 4.2) 2020-12
TS-459 Pro II Full 2017-12 (QTS 4.2) 2020-12
TS-859 Pro+ Limited 2017-12 (QTS 4.2) 2020-12
TS-659 Pro+ Limited 2017-12 (QTS 4.2) 2020-12
TS-559 Pro+ Limited 2017-12 (QTS 4.2) 2020-12
TS-459 Pro+ Limited 2017-12 (QTS 4.2) 2020-12
TS-259 Pro+ Limited 2017-12 (QTS 4.2) 2020-12
TS-859 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-659 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-559 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-459 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-259 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-439 Pro II+ Limited 2017-12 (QTS 4.2) 2020-12
TS-239 Pro II+ Limited 2017-12 (QTS 4.2) 2020-12
TS-439 Pro II Limited 2017-12 (QTS 4.2) 2020-12
TS-239 Pro II Limited 2017-12 (QTS 4.2) 2020-12
TS-639 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-439 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-239 Pro Limited 2017-12 (QTS 4.2) 2020-12
SS-839 Pro Limited 2017-12 (QTS 4.2) 2020-12
SS-439 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-419P+ Limited 2017-12 (QTS 4.3.3) 2020-12
TS-219P+ Limited 2017-12 (QTS 4.3.3) 2020-12
TS-119P+ Limited 2017-12 (QTS 4.3.3) 2020-12
TS-419P Limited 2017-12 (QTS 4.3.3) 2020-12
TS-219P Limited 2017-12 (QTS 4.3.3) 2020-12
TS-219 Limited 2017-12 (QTS 4.3.3) 2020-12
TS-119 Limited 2017-12 (QTS 4.3.3) 2020-12
TS-410 Limited 2017-12 (QTS 4.2) 2020-12
TS-210 Limited 2017-12 (QTS 4.2) 2020-12
TS-110 Limited 2017-12 (QTS 4.2) 2020-12
TS-809 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-509 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-409 Pro Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-409 Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-209 Pro II Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-109 Pro II Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-209 II Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-109 II Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-209 Pro Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-109 Pro Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-209 Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-109 Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-201 Limited 2007-06 (Firmware 2.3.0) 2007-06
TS-101 Limited 2007-06 (Firmware 2.3.0) 2007-06
TS-100 Limited 2007-06 (Firmware 2.1.0) 2007-06
REXP-1620U-RP Full N/A N/A
REXP-1220U-RP Full N/A N/A
REXP-1600U-RP Full N/A N/A
REXP-1200U-RP Full N/A N/A
REXP-1000 Pro Full N/A N/A
TX-800P Full N/A N/A
TX-500P Full N/A N/A
UX-1200U-RP Full N/A N/A
UX-800U-RP Full N/A N/A
UX-800P Full N/A N/A
UX-500P Full N/A N/A
Qboat Full Full Active
QG-103N Full 2017-12 (Firmware 3.2.2) 2018-12
NMP-1000P Limited 2012-12 (Firmware 1.2.3) 2015-12
NMP-1000 Limited 2012-12 (Firmware 1.2.3) 2015-12
  • Hardware Repair or Replacement:
    • Full: Repairs and replacements are offered.
    • Limited: Some of the components are still available from the QNAP Accessories Store. You can contact our Technical Support for those that are not.
    • Discontinued: The product is no longer supported.
  • OS Updates and Maintenance:
    • Full: The products continuously receive the latest OS updates and software features.
    • Date (YYYY-MM): End date of OS updates
    • QTS/QES version: Last version of QTS/QES the NAS model can support
  • Technical Support and Security Updates:
    • Active: The products receive complete technical support and security patches from our expert engineers.
    • Date (YYYY-MM): End date of technical support and security updates

QNAP encourages all customers to visit this page regularly as it contains useful information regarding the status of your QNAP products.

Archived Products

The following models are no longer available for sale. These products may be not supported by QNAP’s future OS updates or services. For more information or assistance, please contact us via our Helpdesk.

Full
 

1-Bay

2-Bay

4-Bay

5-Bay

6-Bay

8-Bay

10-Bay

12-Bay

16-Bay

18-Bay

24-Bay