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Incident Report: App Center Download & Install
Taiwan, Taipei, July 16, 2024
We are currently experiencing a disruption affecting the app download and installation in the App Center of QTS and QuTS hero NAS operating systems. This issue started at 15 July 7am GMT +8. Our engineering teams are investigating the issue.
In the meantime, users can visit https://www.qnap.com/go/app-center/ to download desired apps and manually install them in the App Center of their NAS. For a step-by-step guide, please refer to our manual installation tutorial.
We expect to complete the repair today (July 16) and restore the App Center’s download functionality.
Updated: The incident has been resolved and our services have returned to normal.
About QNAP
QNAP (Quality Network Appliance Provider) is devoted to providing comprehensive solutions in software development, hardware design and in-house manufacturing. Focusing on storage, networking and smart video innovations, QNAP now introduce a revolutionary Cloud NAS solution that joins our cutting-edge subscription-based software and diversified service channel ecosystem. QNAP envisions NAS as being more than simple storage and has created a cloud-based networking infrastructure for users to host and develop artificial intelligence analysis, edge computing and data integration on their QNAP solutions.
