HBS3 Backup Job to HBS2 RTRR Server fails with error "Broken pipe"

Last modified date: 2022-06-24

Applied Models:

All NAS Series

Senario:
Your backup job may hang at 5% for a while and then fail, with error "Broken pipe". This may occur if the sourse NAS is on HBS3 and the destination on HBS2.0.

Solution:

If it is not possible to install HBS3.0 on the RTRR Server (the destination end), you will need to disable the client side (sourse NAS) encryption of the HBS3 backup job for the job to complete successfully.

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