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Incident Report: App Center Download & Install
Taiwan, Taipei, July 16, 2024
We are currently experiencing a disruption affecting the app download and installation in the App Center of QTS and QuTS hero NAS operating systems. This issue started at 15 July 7am GMT +8. Our engineering teams are investigating the issue.
In the meantime, users can visit https://www.qnap.com/go/app-center/ to download desired apps and manually install them in the App Center of their NAS. For a step-by-step guide, please refer to our manual installation tutorial.
We expect to complete the repair today (July 16) and restore the App Center’s download functionality.
Updated: The incident has been resolved and our services have returned to normal.
關於 QNAP
QNAP 命名源自於高品質網路設備製造商（Quality Network Appliance Provider），我們致力研發軟體應用，匠心優化硬體設計，並設立自有生產線以提供全面而先進的科技解決方案。QNAP 專注於儲存、網通及智慧視訊產品創新，並提供 Cloud NAS 解決方案，透過軟體訂閱制及多元化服務管道建構嶄新的科技生態圈。在 QNAP 的企業藍圖中，NAS 早已突破儲存裝置的框架，搭配雲基礎網路架構上的多項研發創新，協助客戶高效率導入人工智慧分析、邊緣運算及資訊整合應用，創造更大優勢與價值。
