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QNAP Addresses Recent QTS 5.2.2 Operating System Update Issues
Taipei, Taiwan, 25 de novembro, 2024 – QNAP® Systems, Inc. recently released the QTS 5.2.2.2950 build 20241114 operating system update and received feedbacks from some users reporting issues with device functionality after installation. In response, QNAP promptly withdrew the operating system update, conducted a comprehensive investigation, and re-released a stable version of QTS 5.2.2.2950 build 20241114 within 24 hours.
Scope and Impact
According to QNAP’s internal investigation, the issue caused by this update only affected limited models of TS-x53D series and TS-x51D series: HS-453DX, TBS-453DX, TS-251D, TS-253D, TS-653D, TS-453D, TS-453Dmini, TS-451D, TS-451D2. Other NAS models running this version remain unaffected and operate normally.
For affected devices, users can resolve the issue with following options:
- Downgrade Update: Users can follow the provided instructions to perform a downgrade.
- Contact QNAP Support: Our support team is ready to assist users in resolving issues and ensuring data security and device stability.
Steps to Perform a QTS Downgrade
Users can complete the downgrade process by following these steps:
- Visit the QNAP Download Center to download the required operating system version.
- Log in to the NAS web interface and navigate to [Control Panel] > [System] > [Firmware Update] > [Manual Installation].
- Select the downloaded image file, click [Open], and then click [Update System].
Sobre a QNAP
A QNAP (Quality Network Appliance Provider) dedica-se a fornecer soluções abrangentes no desenvolvimento de software, design de hardware e fabrico interno. Centrando-se no armazenamento, funcionamento em rede e inovações de vídeo inteligente, a QNAP apresenta agora uma solução de NAS de nuvem revolucionária, que se junta ao nosso software de vanguarda baseado em assinatura e ao ecossistema de canais de serviços diversificado. A QNAP vê o NAS como mais do que simples armazenamento e criou uma infraestrutura de rede baseada em nuvem para os utilizadores hospedarem e desenvolverem análises de inteligência artificial, computação de ponta e integração de dados nas suas soluções QNAP.
