QNAP customer service is unable to provide technical support for devices not listed on the QNAP compatibility list. To ensure optimal compatibility and performance, please use devices included in the compatibility list.

Device compatibility may be affected if development/support for the device's drivers has been ceased by the manufacturer, third-party contributors, or open-source developers.
Click here to check unofficial (reported by users) compatibility list.

If the SED HDD/SSD cannot be used normally, please use the PSID (Physical Secure ID) and the PSID clear function of the NAS to reset the HDD/SSD to the factory default value. (Note: This will also clear the data in HDD/SSD.)

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