Why are the device role options grayed out when configuring QuWAN settings?

Last modified date: 2023-10-11

Applicable Products

QuWAN Orchestrator

Root Cause

When configuring a QuWAN device, if any of the port IP addresses is not a public IP address, you cannot configure the QuWAN device role.

Solution

Before configuring the QuWAN device, make sure that the device is available and online.
Make sure that all the WAN ports on the QuWAN device are public IP addresses in order to select the device role as hub or edge.

Note

You can assign the hub device role to the QuWAN device if they acquire a public IP address or you configure the device behind NAT with accessible ISAKMP/IKE and IPSec NAT-T ports.

For details, see the QuWAN Orchestrator Web Help.

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