Why don’t I receive team folder notifications in Qsync Client for Windows?
Last modified date:
2025-12-31
Applicable Products
- Qsync Client for Windows
Scenario
When files or folders are shared in the Qsync Team Folder, you do not receive notification in your Windows Qsync Client, and the shared files or folders do not appear in the Sharing Center.
Details
This occurs when the root Qsync folder (/home/.Qsync) is not synchronized. If only subfolders (such as /home/.Qsync/Documents or /home/.Qsync/Images) are synced, team folder notifications will not appear in Windows Qsync Client.
To resolve this, perform the following:
- Sync the root Qsync folder
Ensure that the root Qsync folder is synchronized on your client device. Team folder notification only appears when the root Qsync folder is synced.- Open Qsync Client.
- Go to View and manage paired folders
- Click Edit for the folder pair you wish to edit
- select the root Qsync folder (/home/.Qsync) as the folder pair
- Use Selective Sync if storage is a concern
If you do not want to sync all folders because of storage space concerns, enable Selective Sync in Qsync Client:- On the same edit page, go to Selective Synchronization and click Select
- Select only the sub folders you wish to sync.
Further Reading
Để được hỗ trợ thêm, hãy hỏi những người dùng khác và chuyên gia QNAP trong cộng đồng. Đến Cộng đồng QNAP
