[Thông báo bảo mật quan trọng] Phát hiện các trang web giả mạo Qfinder Pro. Tìm hiểu thêm >

Why can't I play videos with VLC Player in Qvideo iOS?

Last modified date: 2025-03-13

Applicable Products

Qvideo iOS

Scenario

When selecting a video in the Qvideo iOS app, a prompt asks if you want to download or play the video. When you select Play, VLC does not play the video.

Solution

Note

VLC player is a third-party application and thus not maintained by QNAP.

Currently, this issue seems to be caused by the TLS version of VLC player. You may be able to resolve this issue by changing the TLS version compatibility on your NAS.

Go to Control Panel > System > General Settings
In the System Administration tab, enable Enable Secure Connection(HTTPS)
Under TLS version compatibility, select 1.2 and later.
Click Apply.

On your iPhone, verify if the issue is resolved.

Further Reading

Problem opening files through TLS 1.3 connections

Was this article helpful?

Yes. No.

100% of people think it helps.

Để được hỗ trợ thêm, hãy hỏi những người dùng khác và chuyên gia QNAP trong cộng đồng. Đến Cộng đồng QNAP

Please tell us how this article can be improved:

The article is missing important information
The article's solutions do not work
The article is too complicated
The article contains incorrect information
The article is out-of-date

If you want to provide additional feedback, please include it below.

If you want to provide additional feedback, please include it below.