[Önemli Güvenlik Uyarısı] Sahte Qfinder Pro Web Siteleri Tespit Edildi. Daha fazla bilgi edinin >

Why can my QVR Pro Client hear the camera audio on Live View mode but Playback mode cannot? (ONVIF camera)

Last modified date: 2022-06-24

Applicable Products:

QVR Pro

QVR Pro Client

If your camera configuration is selected the ONVIF model, please make sure the audio option can be bound in the setup page as below picture. If not, it means the ONVIF protocol of camera has not claimed it could support the audio feature so QNAP won’t display it.

In Live View mode, if you still can hear the camera audio but the Playback mode cannot. It usually is the camera issue and you must contact the camera vendor if any new camera firmware could solve it.

Was this article helpful?

Yes. No.

50% of people think it helps.

Please tell us how this article can be improved:

The article is missing important information
The article's solutions do not work
The article is too complicated
The article contains incorrect information
The article is out-of-date

If you want to provide additional feedback, please include it below.

If you want to provide additional feedback, please include it below.