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FAQ

Multimedia Console never starts. It's stuck in"MultiMedia Console is starting up. Please try again later. "

Last modified date: 2022-03-30

Applied models:

All NAS Series

Applied Firmware:

4.4.3

When you try to open Multimedia Console it is always displayed in the right bottom corner a message that says “MultiMedia Console is starting up. Please try again later”

To solve this problem need to access the NAS via ssh (https://www.qnap.com/en/how-to/knowledge-base/article/how-to-access-qnap-nas-by-ssh/) and run following command

[~] # /etc/init.d/services.sh restart

After some minutes running the command, the app will open again.

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