I have the McAfee license but it cannot add it into my NAS. (QNAP license)
Applied license products:
All subscription license products of Software Store (https://software.qnap.com/)
Scenarios:
I have bought a McAfee license from QNAP Store but failed to add it on my NAS.
Solution:
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Make sure the license type is for QTS. If you bought a McAfee license but it is for QuTScloud, it is not possible to add in QTS NAS system. You must return the wrong license and then re-purchase the compatible license for QTS. For more return order information, please visit: https://www.qnap.com/en/how-to/knowledge-base/article/how-to-get-a-refund-if-i-have-purchased-the-wrong-license-product
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If your NAS is not an x86 NAS, it is not possible to add the McAfee license because the NAS does not support the McAfee application.
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The McAfee app has not been installed on the NAS yet, the McAfee license activation can not apply on the app so it will fail.
