Why is my USB 3.0 device not recognized when using Virtualization Station?
Last modified date:
2024-08-07
Applicable Products
- Virtualization Station
- x86 processor QNAP NAS
Workaround
Operating systems of earlier versions do not natively support USB 3.0. It is recommended that you try the following to connect to USB a 3.0 device.
- Connect the USB 3.0 device directly to a dedicated USB 2.0 port on your QNAP device.
- In scenarios where the QNAP device has native USB 3.0 host ports, use a USB 2.0 hub as an intermediary to connect the USB 3.0 device to your device.
Note
- In the event of continued peripheral device non-recognition, potential causes include incompatibility with the host QNAP device and/or the virtualized operating system environment.
- The data transfer capabilities of USB 3.0 devices are limited (or downgraded or restricted) to USB 2.0 specifications when the connection is established via a USB 2.0 port or hub.
The following operating systems and versions lack inherent USB 3.0 functionality.
| Operating System | Version |
|---|---|
| Microsoft Windows | Microsoft Windows 7 |
| Microsoft Windows Vista | |
| Microsoft Windows XP | |
| Microsoft Windows Server 2008 R2 | |
| Microsoft Windows Server 2008 | |
| Microsoft Windows Server 2003 R2 | |
| Linux | CentOS 6.0 - 6.8 |
| Fedora 11 - 15 | |
| Red Hat Enterprise Linux 6 | |
| SUSE Linux Enterprise Server 11 | |
| Ubuntu 13.10 (Saucy Salamander) | |
| Ubuntu 13.04 (Raring Ringtail) | |
| Ubuntu 12.10 (Quantal Quetzal) | |
| Ubuntu 12.04 (Precise Pangolin) | |
| Ubuntu 11.10 (Oneiric Ocelot) | |
| Ubuntu 11.04 (Natty Narwhal) | |
| Ubuntu 10.10 (Maverick Meerkat) | |
| Ubuntu 10.04 (Lucid Lynx) | |
| UNIX | FreeBSD 9.1 |
| FreeBSD 8.3 | |
| Sun Solaris 10 | |
| Android | 4.4-RC1 |
