What to do if the malware remover reports MR1902 on a NAS which doesn't connect to the internet?
Última fecha de modificación:
2022-06-24
Applicable Products:
Malware Remover 4.6.1.1
Answer
This warning is a false alarm and a known issue happens when Malware Remover couldn't sync the definition file. This issue will be soon fixed in the next version of Malware Remover.
To work around this issue,
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Have the NAS connected to the internet
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Run Malware remover and click "scan".
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The latest definition file will be synced during malware scan process.
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Wait for the malware scan to finish
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Reboot the NAS and check if the issue persists.
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If the NAS is prohibited to connect to the internet, please wait for the next version of the Malware Remover release.
