Why am I unable to access the FTP service of my NAS with my browser?

Last modified date: 2024-03-28

Applicable Products

All NAS series

Scenario

You cannot access the FTP service of your NAS with your browser.

Recommendation

If you are unable to access your NAS through FTP using your browser, it is likely your browser does not support the FTP protocol. Most major browsers have either removed or reduced support for accessing resources through FTP. Consequently, a dedicated FTP client, such as FileZilla or WinSCP, is the recommended way to access your NAS through FTP.

For more details on browser FTP support, see the follow articles:

Remove FTP support - Chrome Platform Status (Google Chrome)
Version 88.0.705.50: January 21 Release Notes (Microsoft Edge)
Stopping FTP support in Firefox 90 (Mozilla Firefox)

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