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Customer Service

Get the right kind of support when you encounter a challenging question, QNAP offers various resources to simply and efficiently help you get the solutions you need. QNAP has a very strong global online community forum where users can freely share their technical experience on how to use their NAS. For users who need to contact us, QNAP offers free technical support over the phone or email for the life of the product.

Getting Started

This is for first time customers who are new to QNAP products. It is highly recommended to review the information below for helpful tips.

  1. Product Selection
  2. Hard Drive Compatibility List
  3. Popular tutorials on how to use the NAS
  4. Download the latest firmware and software tools
  5. How to initialize your NAS

Pre-sale Questions

If you have any question regarding QNAP NAS products or wish to contact a sales professional.

Product Support

Contact Support

Product Warranty