QNAP, Inc. - Network Attached Storage (NAS)



How to connect a QNAP Turbo NAS to the Internet through PPPoE?

If your network environment uses a DSL or cable modem to connect to the Internet through PPPoE (Point-to-Point Protocol over Ethernet) and you would like to have your Turbo NAS connect the same way, please go through the following steps:

  1. Install the PPPoE App.
  2. Connect your Turbo NAS with the DSL/cable modem.
  3. Set up the PPPoE connection and connect to the Internet.

1. Install the PPPoE App

If your Turbo NAS has no access to the Internet, please download the “PPPoE” App from the QNAP website (App Center), then use Qfinder Pro to discover your Turbo NAS and install from the App Center using "Install Manually".

2. Connect your Turbo NAS to the DSL/cable modem

Before connecting to the Internet through PPPoE, use a switch to connect the Turbo NAS, DSL/cable modem and your computer as the following figure shows:

Then use Qfinder Pro to locate the Turbo NAS and log into QTS. If you cannot see the QTS login screen, ensure your computer and the Turbo NAS are in the same subnetwork.

For example:
Turbo NAS IP address:
PC IP address:

3. Set up a PPPoE connection and connect to the Internet

Open the PPPoE App from the App Center and login with your admin account.

After you sign in, go to the "Configuration" tab, choose the Ethernet interface, enter the username and password for your internet service, and select "Save settings".

Once you see a WAN IP assigned, your Turbo NAS is ready to connect to the Internet.

Release date: 2014-10-28
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