QNAP, Inc. - Network Attached Storage (NAS)



Why do the video, audio, and image thumbnails on the main screen of the Android system on TAS-168/268 turn black after importing media into the TAS-168/268 or after rebooting the Android system?

Applied Models:


The Android system will scan all of the files on its hard drives and then generate thumbnails for video, music, and image files for its media library. Some of these thumbnails may be black due to the file's content (as video files can start with a few seconds of a black screen, they are the files most likely to have black thumbnails).

You can refer to the FAQ: "Is it possible to hide media files from Android's media scanner?" to hide those folders from Android's media scanner in order to decrease the rate of this case.

Release date: 2016-07-19
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