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What should I do if QuLog Center does not display Event Log or Access Log?

Last modified date: 2026-10-02

Applicable Products

QuLog Center

Symptom

QuLog Center cannot work normally if you have not yet configured log data location. In such a case, when you open QuLog Center, the logs are not displayed, and you may see a message similar to this:

Solution

You need to specify a location for saving the data of Event Log or Access Log. To do this, follow these steps:

Go to Control Panel > QuLog Center.
Select Log Settings in the side menu.
Select the tab Event Logs Settings or Access Logs Settings
In Log Data Location, select a volume or a shared folder.
If you are configuring Access Log settings, ensure that you select the connection types that you want to log.

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