QNAP, Inc. - Network Attached Storage (NAS)



I forgot my user name and password for Twonky server, is there a way to reset them?

Applied Models:


Please follow the instruction below:

  1. Make sure you have enabled the Telnet or SSH on your Turbo NAS.
  2. Use Putty to SSH to the Turbo NAS. (It runs at port 22); Or you can also Telnet to your Turbo NAS. 
    ex: type "cmd" in the start menu, type in "telnet xxx.xxx.xxx.xxx 13131"
  3. Use administrator account to log in. (admin:admin as example)
  4. Type in the command: “cd /mnt/HDA_ROOT/twonkymedia”. You will enter the path.
  5. Type in "ls", you should see the files in the folder. You should be able to find the file.
  6. Type in "rm twonkyvision-mediaserver.ini" or "rm twonkyvision-mediaserver6.ini".
  7. Restart the server. (Go to web admin page, go to Network Services -> Multimedia Station, Disable the "Enable UPnP MediaServer" and then re-enable it.
Release date: 2013-04-19
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