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We are Hiring Linux Expert/ Tech Support Engineer NOW!!!

QNAP Inc. is the worldwide leading storage system provider who is the top 2 NAS provider in the sub $5k business segment according to Gartner Research Group in 2010. The product line covers NAS, NVR video surveillance, and network media players to consumer, small/medium business, and enterprise market segments. QNAP leverages not only hardware design but also a growing core competency in software engineering that is precisely focused on bringing to market products that offer the highest available performance coupled with outstanding reliability, scalability, and ease of installation and use.


Job List:

 

(1)Linux Expert/ Tech Support Engineer

Job Qualifications:

  • BS/BA degree in E.E., Computer Science or related IT area is preferred.
  • Must have ability to troubleshoot, quickly identify various computer hardware problems, and technical application support with at least 3 years experience.
  • Must have the ability to execute effective repairs and diagnostics.
  • Good communications skills and customer relations are a must.
  • Be self-motivated and able to work with minimal direct supervision. Must have a desire to learn new technologies.
  • Must have a flexible schedule. Unscheduled overtime and standby is required.
  • Must be a US Citizen or legal resident.
  • Native English speaker.

Job Responsibilities:

  • The primary responsibility of this position is to provide technical support to customers by researching issues, answering questions, and general troubleshooting of problems.
  • Escalates unresolved problems to Lead or Manager.
  • Maintain and service our customers to ensure 100% customer satisfaction.
  • Notify appropriate IT staff of more serious network/infrastructure problems and work with them toward resolution.
  • Work with staff to keep accurate logs/inventory of all software and hardware.
  • Collaborate with other engineers, users, and client managers in identifying requirements, specifications, and project planning activities.
  • Prepare reports and correspondence as needed.
  • Document and troubleshoot problem areas in a timely and accurate fashion.
  • Enter and track within trouble ticketing system.
  • Provide daily and weekly reports to management as directed, and perform other duties as assigned by supervisor.
  • Participate in on-call rotation.
  • Assist with policies, procedures, and documentation.

Desire Skills:

  • Familiarity with Linux and Windows operating system
  • Familiarity with RAID storage system
  • Familiarity with networking, router, switch setup and management
  • Familiarity with backup, restore, and disaster recovery systems

Personal Skills

  • Logical thinking and good communication skills
  • Quality oriented with attention to details
  • Self-driven, responsible, and organized with ability to meet deadlines

Benefits:

QNAP is looking for high caliber, passionate, talented, self-motivated candidates to join us and develop the best network-attached storage (NAS) and network surveillance products in the world. If you are ambitious and eager to lead the network storage and surveillance markets with us, we have great opportunities for you!

QNAP offers the following competitive packages for our coworkers:

* Annual bonus
* Performance bonus
* Labor insurance
* National health insurance
* Group insurance
* Birthday parties
* Wedding, birth, funeral subsidy
* Parking allowance
* Company outing
* Retirement contribution scheme

 

(2)Sales Manager:

Job description:

  • Business Development for the responsible channel/Industry
  • Account management;
  • Provide Strategic plan to achieve sales target.
  • Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
  • Prepare presentations, proposals and sales contracts.
  • Develop and maintain sales materials and current product knowledge.

Requirement:

  • Bachelor degree or above; major in MIS, CS, EE, IE, IT, Engineering or Science related dept.
  • MBA or equivalent degree is a plus;
  • In-depth Knowledge of quality management
  • Familiar with Network Attached Storage product

Required Experience:

  • Minimum of 5 years sales experience, especially in Computer related industry.
  • Expert in Networking area.

Skills:

  • Pro-active working attitude;
  • Strong self-motivation with high integrity who values teamwork, collaboration, decisiveness, and passion
  • Effective interpersonal & communication skills, including interviewing, presenting, facilitating and negotiation skills;
  • Consultative selling skill

Preferred:

  • Fluency in both local language and English are required.
  • Work requires significant local travel to current and potential clients. This requires the possession of a valid state driver license.
  • Willing to and able to work under time pressure and handle client's issues

Territories:
Germany, Italy, Russia, India, and Spain, Netherlands, Nordics

 

(3)Territory Account Manager:

Territories:
Brazil, Russia, Europe or India

Responsibilities:
Market development, product marketing, product selling, customer support, etc

Requirements:

  • Highly enthusiastic
  • University Graduate in Business or Engineering or Computer Science related field
  • Must have citizenship or long-term local residence and employment permit in the territory applied
  • Fluent in the local dialogue for the territory applied
  • Related experience in the IT industry and familiar with local IT channels and products
 

(4)Design Engineer:

Territories:
Job site in: Pomona, CA

Job description: 

  • Monitor electrical and electro-electrical outlay for printed circuit board and test its applicability when used in NAS servers, NVR towers, VGA/HDMI displays, digital signage equipment, and related products.
  • Participate in design and develop electrical/power components such as optical/electrical characteristics, NAS/NVR circuitry applicability for uniformity of backlight output on high-performance (12-bay, 8-bay, 5-bay and 4-bay servers) for used in liquid crystal technology.
  • Research and analyze data relating to electrical backlight frame for optimal thermal management and driver IC.
  • Design and develop prototype NAS storage servers and NVR towers.
  • Plan and coordinate experimental test program to test components efficiency when applied to configurations of HDD, high transmission PMMA optical acrylic, VGA/HDMI displays, and surveillance source device.
  • Research and conduct design modifications to eliminate causes of malfunction or changes in systems requirements.

Requirement: 

  • Master degree in Telecommunications Engineering or Electrical Engineering.
 

(5) Information Operations Analyst:

Territories:
Job site in: 168 University Parkway, Pomona, CA 91768

Full-Time:  40 hours per week

Job description: 

  • Review past and current data information affecting company’s overall operations. 
  • Develop technical and/or non-technical solutions to business needs and changes by gathering, compiling and reviewing information and data, and by examining and evaluating existing information technology and systems. 
  • Collaborate with all department supervisors to identify and analyze the primary issues affecting operation performance, resource (technology & labor) allocation, service and production efficiency, products pricing, order and inventory control, logistics control, etc. 
  • Analyze and define problems and prepare proposals for change or modification of current systems. 
  • Analyze and develop information technology/systems software allowing company to address problems and make corresponding decision to improve company’s overall operations. 
  • Prepare reports in accordance with the analytical results.

Requirement:

  • Education Requirement: Master degree in Computer Information Systems or Computer Science.
  • Experience Requirement:  None.

 

 

Please send your CV to :

QNAP Inc.
Attn. Ivan Hsu
168 University Parkway
Pomona, CA 91768