Why does it take a longer time to delete files through SMB in Mac Finder?
Applicable Products
- QTS
- QuTS hero
- macOS
Root Cause
When you delete files in Mac Finder, the system reads data from other files and lists all the files in the folder. Therefore, deleting files may take longer when you mount a shared folder via the SMB protocol in Mac Finder. This is a known issue with SMB on macOS.
Solution
We recommend using File Station to delete files for shorter processing time.
Further Reading
For instructions on how to delete files in File Station, refer to QTS User Guide or QuTS hero User Guide.