Why can’t I add my QNAP NAS to Q’center?
Last modified date:
2022-06-24
Applicable Products:
- Q’center
Due to a compatibility issue, you cannot add a NAS to Q’center if both of the following conditions are true:
- The NAS that runs Q’center is running QTS 5.0 or later, and you have enabled HTTPS secure connection with TLS version 1.3 on the NAS.
- The NAS you want to add to Q’center is running QTS 4.5 or earlier.
To fix this problem, select one of the following solutions:
- On the NAS that runs Q’center, go to Control Panel > General Settings > System Administration > TLS version compatibility, and select an earlier TLS version (e.g., “1.2 and later”).
- On the NAS you want to add to Q’center, upgrade the QTS version to 5.0 or later.
