What is the default system administrator password of my QNE device?
Last modified date:
2024-12-05
Applicable Products
QNE Network, QNE ADRA
Introduction
Devices running QNE Network and QNE ADRA have a system reserved administrator account known as "system-maintainer".
You can press and hold the reset button on your device for 3 seconds to temporarily enable the "system-maintainer" account and reset the physical network ports. The account will be automatically disabled again at 24:00 (midnight) on the same day.
Details
The password for the "system-maintainer" account depends on the operating system version:
| OS Version | Password | |
|---|---|---|
| QNE Network, QNE ADRA | 1.0.5 and later | Cloud key |
| 1.0.4 and earlier | MAC 1 address | |
You can find the cloud key and the MAC 1 address on a sticker attached to your device.
Ensure all letters are uppercase and special characters are removed:
- If your cloud key is "Q1234-5678", the password is "Q12345678".
- If your MAC 1 address is "aa:bb:cc:11:22:33", the password is "AABBCC112233".
