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Why can't I place KoiCode video calls after changing the network status?

Last modified date: 2022-06-24

Applicable products:

KoiBox-100W

KoiCode video calls are closely integrated with myQNAPcloud. After changing the network status or updating the network interface of your device, it may take up to ten minutes to reconnect to myQNAPcloud. During this time you will be unable to place or receive KoiCode video calls. If the issue persists, please reboot Koibox-100W

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