I was updating the firmware of my NAS when it was interrupted by power failure or being disconnected from the Internet. How do I deal with this problem?

Last modified date: 2023-01-10

Applicable Products:

All NAS series

If the firmware update is stuck and there is no reaction to the NAS after a prolonged period of time, it is necessary to manually power OFF the NAS and power it back on, so you can regain access to the unit.

If the NAS is able to boot up, you should perform a manual firmware update.
If the NAS is unable to boot up, use the following guide: What to do if my NAS can't boot up after firmware update?

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