[Important Security Notice] Fake Qfinder Pro Websites Detected. Learn more >

FAQ

When opening Acronis True image, it does not show the QR code, but it keeps loading. What to do?

Last modified date: 2022-03-30

Applied models:

All NAS Series

Applied Firmware:

4.4.1 or above

If you have enabled the web server setting “Force Secure Connection” (Control Panel > Applications > Web Server), then it may cause this issue, as Acronis True Image does not support it.

Acronis will display the following page:

In this case, you may first disable the “Force Secure Connection” setting, then reload Acronis to get the QR code. Once done, you can re-enable “Force Secure Connection”.

Was this article helpful?

Yes. No.

For further assistance, ask other users and QNAP experts in the community. Go to QNAP Community

Please tell us how this article can be improved:

The article is missing important information
The article's solutions do not work
The article is too complicated
The article contains incorrect information
The article is out-of-date

If you want to provide additional feedback, please include it below.

If you want to provide additional feedback, please include it below.