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I created a folder with an "é" in the folder name using File Station. Why can’t I see this folder using Mac Finder?


Last modified date: 2017-07-20

The problem is due to the character encoding issues. To resolve this problem:

  1. Go to “Control Panel” > “Network & File Services” > “Telnet / SSH” and select “Allow SSH connection”.
  2. Connect to the NAS using an SSH client such as PuTTY.
  3. Log in as admin.
  4. Run the command:
    /sbin/setcfg global "unix charset" "ISO8859-1" -f /etc/config/smb.conf
  5. Run the command:
     /etc/init.d/smb.sh restart

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