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How to set up CrashPlan on QNAP NAS to back up important data to the QNAP NAS, or to the Cloud ?

CrashPlan can be used with your QNAP NAS to either back up your PC to a QNAP NAS or to back up your NAS to the cloud. This article will guide you step-by-step to set up your NAS, and it will also introduce how to restore your data.

The below instructions explain how to back up the NAS to the cloud and backing up PC to the NAS.

Enable Web Server on the NAS

Go to “Control Panel” > “Applications” > “Web Server”, and enable web server.

Install CrashPlan on the NAS

1. Install the Java Runtime Environment (JRE)

As the app is written in Java, the JRE must be installed before it can be used. Go to "App Center", and search for then install the "JRE" app.

2. Install CrashPlan App

Go to "App Center", and search for then install the "CrashPlan" app.

3. CrashPlan settings

After installing CrashPlan, click "Open". In the new page that appears, enter the NAS administrator's username (admin) and password.

(A). You will see the port number, ID and NAS IP address that CrashPlan is listening to.

(B). Choose the NAS IP address that CrashPlan should listen to.

(C). Allocate sufficient memory for CrashPlan to use. Please refer to the below recommendations provided by the app developers.

https://support.code42.com/CrashPlan/5/Troubleshooting/Adjusting_CrashPlan_Settings_For_Memory_Usage_With_Large_Backups

(D). Click "Save".

CrashPlan must be restarted after changing its settings. You can do this by going to "App Center" > "My Apps", and by stopping and then starting the CrashPlan app.



Click "Open" and in the new window that appears and check that the two highlighted IP addresses are the same. This is the ID that will be used in the following steps.

Install CrashPlan on your computer to manage CrashPlan on the NAS

1. Install CrashPlan

Download and install CrashPlan from http://www.code42.com/crashplan/. Follow the instructions to finish the installation.

2. Modify .ui_info File to connect to NAS

These instructions were gathered from the developer's website. https://support.code42.com/CrashPlan/4/Configuring/Using_CrashPlan_On_A_Headless_Computer

Using Windows 10 as an example, the .ui_info file must be modified in Notepad to connect to the NAS. Administrator rights are required to do so, so you will need to right-click on Notepad and select "Run as administrator".

.ui_info will be saved in different locations depending on your operating system.

Windows Vista, 7, 8, 10, Server 2008, and Server 2012

Note: To view this hidden folder, open Windows Explorer and paste the path into the address bar.
Installed for everyone: 
%programdata%\CrashPlan\.ui_info
Installed per user: 
%localappdata%\.ui_info
or
%appdata%\.ui_info

OS X

Installed for everyone: /Library/Application Support/CrashPlan/.ui_info
Installed per user: ~/Library/Application Support/CrashPlan/.ui_info

Linux: /var/lib/crashplan/.ui_info
Solaris: /var/lib/crashplan/.ui_info

In Notepad, paste the path into "File" > "Open" > "File name", click "Open".

Copy the ID from the CrashPlan app, paste it into .ui_info (overwrite the existing content) and save the file. The CrashPlan service will reset this file every time you restart your computer.

The following instructions will show you:

Back up multiple PC (your own, family, friends…) to the NAS

If you use CrashPlan to back up multiple PC to the NAS, CrashPlan will not allow you to use CrashPlan to back up this backup data to the cloud.

1. Create a share folder on the NAS to save backup files

Go to "Control Panel" > "Privilege Settings" > "Shared Folders" > "Create" > "Shared Folder". The default location path is similar to > share > CACHEDEV1_DATA > .qpkg > CrashPlan > backupArchives. We strongly recommend creating a new share folder to store backup files.

Enter a folder name, select "Enter path manually", and enter "/" in the field so that the path will be simpler. Click "Create". In this tutorial, we use "backup" as an example folder name.

2. CrashPlan backup preferences

Launch CrashPlan on your computer and log in. If you do not have an account, follow the instructions to sign up. If you already have an account, select "Existing Account" and enter your login credentials.

Go to "Settings">"General" and click "Configure".

Click the "folder icon" to change the location to the share folder you created earlier and click "Ok". You can find the folder you created earlier under the "share" folder.

Restart your PC so that the .ui_info file can be reset by CrashPlan to connect your PC instead of the NAS.

After you restart your PC, launch CrashPlan and login. Click "Select" to choose what files to backup.

Select the folders on your PC to back up to the NAS. Click "Save".

You can configure a schedule and other options in "Settings" > "Backup". Some options are only available for the paid version or during the trial period. For more information, refer to the below link.

https://www.code42.com/crashplan/features/compare/

3. Start to back up to NAS

Go to "Destinations" > "Computers", select the NAS and click "Start Backup".

Back up NAS to Cloud

1. CrashPlan backup preferences

Launch CrashPlan on your computer and log in. If you do not have an account, follow the instructions to sign up. If you already have an account, select "Existing Account" and enter your login credentials.

Click "Select" to choose the files you want to backup to the cloud.

Click the arrow next to "Share" to see the contents and choose the files you want to back up. Click "Save" (CACHEDEV folders are the volumes on your NAS. For example: CACHEDEV1_DATA is volume1).

You can configure a schedule and other options in "Settings" > "Backup". Some options are only available for the paid version or during the trial period. For more information, refer to the below link.

https://www.code42.com/crashplan/features/compare/

3. Start to back up to cloud

Go to "Destinations" > "Cloud", and click "Start Backup". This is a premium feature that is available for a free trial. For more information, visit the following link.

https://store.code42.com/store/

Restore

Go to "Restore".

(A). If you have backed up your data to more than one destination, you can choose what destination to restore from.

(B). Select the folders or files you want to restore.

(C). You can select the time and date of the data you want to restore to by clicking the link.

(D). You can switch between "current permissions"/ "original permissions" by clicking the link.

(E). You can switch between "original location" and specified folders.
Note: If you want to restore to NAS, do not restore to the default "conf" folder as it is a system folder.

(F). You can switch between overwrite/ rename (if a file with the same name exists in the destination) by clicking the link.

The restoration process will be complete once the progress bar reaches 100%.

If you have further questions regarding CrashPlan, you can refer to below link.

https://support.code42.com/CrashPlan/4

Release date: 2016-06-20
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