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How do I apply a myQNAPcloud SSL certificate to my NAS after purchasing a license?

Last modified date: 2026-02-05

Applicable Product

  • myQNAPcloud 1.0.90, 1.1.90 and later
  • SSL 2.2.71 and later
  • License center 1.8.56, 1.9.56, 2.0.42 and later

Procedure

After purchasing a myQNAPcloud SSL certificate, you must apply the certificate to your NAS. 

The procedures vary, depending on where you purchased the SSL certificate.

Purchased from the myQNAPcloud website

  1. Log in to your NAS as an administrator.

  2. Go to myQNAPcloud > SSL Certificate.

  3. The purchased myQNAPcloud SSL certificate appears on the list.

  4. Select the certificate and follow the on-screen instructions to apply the certificate to your NAS.

  5. Once installed, confirm that the certificate status is Active.

Purchased from the QNAP Software Store

After purchasing a myQNAPcloud SSL certificate using your QNAP ID, you must activate the license first and then install the certificate on your NAS.

You can check your purchased SSL certificate and other licenses in License Manager.

Step 1: Activate a myQNAPcloud SSL Certificate


You can activate the license using one of the following methods:

Method 1: Activate an SSL Certificate in License Manager

Note
To use this method, ensure that myQNAPcloud Link is enabled on the NAS.

Enable myQNAPcloud Link

  1. On the NAS, go to myQNAPcloud > myQNAPcloud Link.

  2. Enable myQNAPcloud Link.

  3. Ensure that the myQNAPcloud Link status is Normal.

Activate the SSL License

  1. Go to License Manager.

  2. Sign in with your QNAP ID.

  3. Locate the SSL certificate license and click Activate.

  4. Enter your NAS username and password, then click Allow.

  5. Review the license information, including:

    • License name

    • Available seats

    • Currently activated seats on this NAS

  6. Click OK to continue.

  7. After activation is complete, click Done.

Method 2: Activate an SSL Certificate in License Center

You can also activate the SSL certificate directly on the NAS using License Center.
This method does not require myQNAPcloud Link.

  1. On the NAS, go to License Center > Licenses on Device.

  2. Locate your SSL certificate license.

  3. Click Activate License.

  4. Follow the on-screen instructions to complete activation.

Step 2: Install a myQNAPcloud SSL Certificate

After successfully activating the SSL license, you can install the certificate on your NAS.

Note
Ensure that you sign in to the NAS with the same QNAP ID that you used to purchase the SSL certificate.

  1. On the NAS, go to myQNAPcloud > SSL Certificate.

  2. Click Install.

  • If only one SSL certificate is available, the system installs the certificate automatically.

  • If multiple SSL certificates are available, select the certificate you want to install and click Install.

  • If no SSL certificates are shown, verify that:

    • The purchase was successful

    • The license has been activated

    • The NAS is signed in with the correct QNAP ID

After Installation

Once installation is complete, the system displays the following information:

  • SSL Certificate Status: Active

  • Applied to: yourname.myqnapcloud.com

  • Issued by: myQNAPcloud

Your NAS can now be accessed securely over HTTPS.

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