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Why does the initialization page prompt repeatedly?

Last modified date: 2022-06-24

Applied Products:

All NAS Series
All QTS Firmware Versions

If the initialization page prompts repeatedly, it could be due to some of the config files are corrupted. First try to reset to “Factory default” settings.

If the issue persists, please boot up without disks, connect to the NAS over SSH connection and follow the guide below from the link:
How to recover .conf.

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