What to do if CloudConvert prompt "Unable to convert" error messages?

Last modified date: 2022-06-24

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If you receive one of the following error messages, this is due to CloudConvert V1 has reached end of life and need to be updated to CloudConvert V2.

Possible errors:

86: Unable to convert
87: Unable to convert the selected file. Verify the file and then try again.
88: Unable to convert the selected file due to an error on the CloudConvert host server. Try again later.
90: Unable to authenticate your CloudConvert account with the API key. Verify your API key and then try again.
91: Unable to convert the selected file. You have reached the maximum conversion time (conversion minutes) provided by CloudConvert.

Follow the below steps to resolve this issue:

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