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What should I do if my certificate is about to expire?


Last modified date: 2026-02-05

Applicable Products

  • myQNAPcloud 1.0.90, 1.1.90 and later
  • SSL 2.2.71 and later
  • License center 1.8.56, 1.9.56, 2.0.42 and later

Explanation

If your SSL certificate is about to expire, you can extend or renew it directly on the NAS.

  1. On your NAS, go to myQNAPcloud > SSL Certificate.

  2. Next to the SSL certificate status, click Extend.

  3. The system will check whether your current SSL certificate can be extended.

If your current SSL certificate can be extended:

  • The system automatically extends the certificate.

  • A new SSL certificate is re-issued if required.

  • After the process completes successfully, the certificate status changes to Active.

If your current SSL certificate cannot be extended:

The system automatically searches for other available SSL certificate licenses under your QNAP ID.

If available SSL certificates are found:

  1. myQNAPcloud displays a list of available SSL certificate licenses.

  2. Select a certificate and click Install.

  3. After successful installation, the certificate status changes to Active.

If no available SSL certificates are found:

You will be guided to purchase a new SSL certificate license.

  1. Follow the on-screen instructions to complete the purchase.

  2. After purchase, return to myQNAPcloud > SSL Certificate.

  3. The system automatically installs and extends the SSL certificate.

  4. After successful installation, the certificate status changes to Active.


Further Reading

How to extend and renew a myQNAPcloud SSL certificate?

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