How do I resolve the issue where the Create USB Boot Drive function hangs in NetBak PC Agent 1.3.0?
Last modified date:
2025-12-30
Applicable Products
- NetBak PC Agent 1.3.0
- HDP(Hyper Data Protector)
Root Cause
The Create USB Boot Drive function in NetBak PC Agent 1.3.0 may hang due to a compatibility issue with the Windows security update KB5072033.
Workaround
To resolve this issue, modify the dotnet-install.ps1 script as follows:
- Copy
C:\Program Files\QNAP\NetBakPCAgent\dotnet-install.ps1to your desktop. - Open
dotnet-install.ps1with a text editor. - Locate line 195, which should read:
$response = Invoke-WebRequest -Uri $zipUri -Method Head - Modify the line by appending
-UseBasicParsingat the end. The line should now read:$response = Invoke-WebRequest -Uri $zipUri -Method Head -UseBasicParsing - Save the modified file.
- Copy the modified
dotnet-install.ps1back toC:\Program Files\QNAP\NetBakPCAgent, overwriting the original file.
Note: A new version of NetBak PC Agent will be released soon to address this issue.