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How do I resolve the issue where the Create USB Boot Drive function hangs in NetBak PC Agent 1.3.0?


Last modified date: 2025-12-30

Applicable Products

  • NetBak PC Agent 1.3.0
  • HDP(Hyper Data Protector) 

Root Cause

The Create USB Boot Drive function in NetBak PC Agent 1.3.0 may hang due to a compatibility issue with the Windows security update KB5072033.


Workaround

To resolve this issue, modify the dotnet-install.ps1 script as follows:

  1. Copy C:\Program Files\QNAP\NetBakPCAgent\dotnet-install.ps1 to your desktop.
  2. Open dotnet-install.ps1 with a text editor.
  3. Locate line 195, which should read:
    $response = Invoke-WebRequest -Uri $zipUri -Method Head
  4. Modify the line by appending -UseBasicParsing at the end. The line should now read:
    $response = Invoke-WebRequest -Uri $zipUri -Method Head -UseBasicParsing
  5. Save the modified file.
  6. Copy the modified dotnet-install.ps1 back to C:\Program Files\QNAP\NetBakPCAgent, overwriting the original file.

Note: A new version of NetBak PC Agent will be released soon to address this issue.

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