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What is the Snapsync requirement between QES and QuTS Hero?


Last modified date: 2022-08-22

Applicable Products

  • NAS with QES / QuTS Hero operating system

Details

Here is the OS requirement for the Snapsync.

OS requirements:

SnapSync Job TypeQES VersionQuTS hero Version
QES to QESQES 2.0.0 or laterN/A
QuTS hero to QUTS heroN/AQuTS hero 4.5.2 or later
QES to QuTS hero / QuTS hero to QESQES 2.1.1 Build 20210303 or laterQuTS hero 4.5.2 or later

Other requirements:

  • The source and destination shared folder or LUN must be the same provisioning type (thick or thin).
  • If the source and destination NAS devices are running incompatible versions of SnapSync, then you will be prompted to update the system firmware on one or both NAS devices.
  • If both the source and destination NAS devices are running QES, then they must run the same version of QES to ensure data consistency.
  • When using real-time SnapSync, the round-trip latency between the source and destination NAS devices must be 5ms or less. Higher latency might cause local storage write delays.

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